Trial signups dropped. Where do you look?
You own the marketing site. Follow the evidence from the goal report to a browser test you can hand to your developer.
Sample dataStep 1Check the goal
The goal counts successful trial_started events observed by the SDK. Sessions held steady, so fewer visitors converted rather than fewer arrived. Next, check whether the signup page shows a change worth investigating.
Step 2Find the affected browser
/signup, October 19 to 25, 2026 UTC
| Browser | Views with errors | Observed views |
|---|---|---|
| Mobile Safari | 24 | 120 |
| Other browsers | 2 | 280 |
Mobile Safari has the higher share of linked errors. A recorded form request failure gives you a browser and an action to test.
Step 3Reproduce and recheck
Open /signup in Mobile Safari and start a test trial. Inspect the form request and check whether the account is created. In this example the request fails. After the fix, repeat the same test and confirm the account is saved.
In the follow-up window (Oct 26–Nov 1, 2026 UTC), 1 of 114 observed Mobile Safari page views had a linked error, down from 24 of 120.
View the handoff note
On /signup, 24 of 120 observed Mobile Safari page views had a linked error during October 19 to 25 UTC. Start a test trial in Mobile Safari and check the signup request and the account backend. Repeat after the fix and compare the next reporting window.
Try this on your own site
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